Shipping
Dottir ships all packages via USPS or UPS and we offer two types of shipping: standard and expedited. We charge a flat rate of $5 for standard shipping and $11.95 for expedited. Shipping fees are subject to change during the holiday season.
We ship our orders on Wednesday through Sunday-- fulfillment is closed on Monday and Tuesday.
When the shipment has been picked up by the carrier, you will be emailed a tracking number you can use to follow your package's progress. Dottir is not responsible for lost or stolen packages once they have been delivered.
If you have any questions, contact hello@dottir.shop.
Local Pickup
If you live in the Richmond, VA area and would like to pick up your order for free, select "Pick Up" instead of "Ship" at checkout. Most orders will be packed up within 24 hours and you will receive an email with our address when it's ready. Bon Air HQ orders will be outside the front door of our HQ in Bon Air between the hours of 8am and 8pm. Church Hill Brick & Mortar orders will be downstairs in our shop, on the shelf to the right of the cash wrap and can be picked up during open hours (Wednesday through Sunday, 10:30-5:30). If you can't come get your order within 3 business days, please email hello@dottir.shop and let us know.